A price that adds up.
No fine-print tricks.
One-off setup + a predictable subscription. No per-conversation billing, no hidden model costs. All prices net (B2B; for EU invoices the reverse-charge mechanism applies).
Basic
Website assistant — the starting point
- Your assistant on your own website (1 channel)
- Answers with source references + an honest “I don’t know” instead of guessing
- Instant answers for frequent questions (FAQ cache)
- AI labelling (Art. 50 EU AI Act)
1 channel · website
Pro
Multichannel — one brain, all channels
- Everything in Basic
- Website + WhatsApp + Telegram
- 24/7 appointment booking into your calendar
- Lead emails & extended reporting
up to 3 channels · your own dedicated instance
Premium
On-premise — the AI in your own building
- Everything in Pro
- AI box on your premises — processing runs physically in-house
- Private index & monitoring
- Data stays in-house (EU)
up to 5 channels · GPU option
“30-day guided start” in every plan: during the first 30 days we fine-tune the knowledge base and answers together. Individual quotes depend on scope — in a free call we work out what fits you. All prices plus any additional work beyond the package scope — quoted in advance and only charged after your approval.
Your subscription, three ways to pay —
prepayment is rewarded.
| Plan | Monthly (12-month term) | 12 months upfront (−15 %) | 24 months upfront (−25 %) |
|---|---|---|---|
| Basic | €79/month (€948/year) | €806 one-off instead of €948 | €1,422 one-off instead of €1,896 |
| Pro ⭐ | €179/month (€2,148/year) | €1,826 one-off instead of €2,148 | €3,222 one-off instead of €4,296 |
| Premium | €399/month (€4,788/year) | €4,070 one-off instead of €4,788 | €7,182 one-off instead of €9,576 |
All prices net, plus VAT where legally owed (B2B reverse charge within the EU). Setup fee additional, one-off; plus any additional work beyond the package scope (quoted in advance, charged only after approval).
Clearly separated: what is included where?
Setup (one-off) includes
- Building your approved knowledge base from your documents
- Setting up the assistant, design customisation and channels
- A test phase with real questions from your day-to-day
- Go-live (one line of code on your website) + onboarding
- Premium: on-site appointment to install the AI box
The subscription includes (ongoing)
- Operation & monitoring of your assistant
- Maintenance, security and feature updates
- Knowledge updates (changes to services, prices, FAQ)
- Remote support — a human stays reachable
Buy online — no phone call needed.
Email us in English, free of charge and without obligation.
Email us: hello@vivamehr.comWant to try first? Live demo with your own website — or book directly in the appointment calendar (currently in German).